At Humera Anwar Partners, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.humeraanwarpartners.uk) or use any of our letting and property management services. We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Humera Anwar Partners is a UK-registered letting and property management agency located at 23 – 27 King Street, Luton, England LU1 2DW. For data-protection purposes, we are the Data Controller responsible for determining how your personal data is processed and stored.
2. Information We Collect
We collect only the data necessary to deliver our services effectively and legally. The information we may collect includes:
• Full name, address, email address, and phone number
• Property details (if you are a landlord or tenant)
• Employment and financial information (for tenant checks and rent management)
• Identification documents for Right-to-Rent verification (passport or ID)
• Bank details for rent payments and refunds
• Communication records including emails and enquiry forms
3. How We Collect Data
We obtain information directly from you when you:
• Contact us through our website contact form or email
• Register for tenant sourcing or management services
• Apply as a tenant and submit referencing documents
• Enter into a contract or service agreement with us
• Visit our office or communicate with our team by phone or social media
4. How We Use Your Information
Your data is used solely for legitimate business purposes, such as:
• Providing letting and property management services
• Conducting tenant checks and Right-to-Rent verification
• Preparing contracts and tenancy agreements
• Managing rent payments and financial records
• Communicating with you about services or updates
• Complying with legal and regulatory obligations under UK law
5. Lawful Basis for Processing
We process your personal data under the following lawful bases defined by the UK GDPR:
• Contractual necessity – when processing is required to deliver a service you have requested.
• Legal obligation – when required to comply with housing or financial regulations.
• Legitimate interest – for managing and improving our services.
• Consent – for marketing or communication where you have agreed to receive updates.
6. Data Sharing and Disclosure
We do not sell or rent your data to third parties. However, we may share necessary information with trusted partners who assist in delivering our services, such as:
• Credit-reference agencies and tenant-screening platforms
• Legal and financial professionals supporting our operations
• Government bodies or law-enforcement agencies where required by law
• Approved IT and payment processors who maintain secure systems
All third parties are bound by confidentiality and data-protection agreements to keep your information safe and used only for authorised purposes.
7. Data Storage and Security
Your data is stored securely on encrypted servers located in the UK. We implement strong administrative, physical, and technical safeguards to prevent unauthorised access, alteration, or disclosure. Only authorised staff members have access to your personal information, and all are trained in data-protection compliance.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil our contractual and legal obligations. Typically:
• Tenant and landlord records – up to 7 years after the tenancy or service ends (for legal and tax purposes)
• Marketing data – until you withdraw consent or unsubscribe
When data is no longer required, it is securely deleted or anonymised.
9. Your Data Rights
Under UK GDPR, you have the following rights:
• To access a copy of your personal data
• To request correction of inaccurate information
• To request erasure of your data (“right to be forgotten”)
• To restrict or object to processing under certain conditions
• To withdraw consent for marketing at any time
Requests can be made in writing via email to info@humeraanwarpartners.uk. We aim to respond to all requests within 30 days.
10. Cookies and Website Tracking
Our website uses cookies to enhance user experience and analyse traffic. Cookies are small text files stored on your device that help us remember preferences and improve functionality. You can accept or decline cookies through your browser settings. We do not use cookies to collect personal data without your consent.
11. Marketing and Communication
From time to time, we may send emails about our services or updates. We will only contact you for marketing purposes if you have given explicit consent. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.
12. International Data Transfers
We do not routinely transfer personal data outside the UK. If data is processed by a service provider located outside the UK (for example, cloud storage or email systems), we ensure that appropriate safeguards such as Standard Contractual Clauses are in place to protect your data.
13. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the content or privacy policies of those sites. We recommend reading their policies before providing any personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect legal or operational changes. All updates will be posted on this page with a revised “Last Updated” date. Please check this page regularly to stay informed about how we protect your data.
15. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact our Data Protection Officer at:
Email: info@humeraanwarpartners.uk
Phone: 079 8230 6254
Address: 23 – 27 King Street, Luton, England LU1 2DW
Last Updated: October 2025